If you have difficulties with refreshing data or sending orders, ensure that the communication ports with the bank server are open. Information about the communication ports that need to be open can be found in the table below.
| BANK | DNS/IP | PORT | EBU PORT* |
|---|---|---|---|
| Halcom** | ebank.ebb-bg.com | 3600 | 3604 |
| UniCredit banka Srbija | eb.unicreditbank.rs | 3600 | 3604 |
| NLB Komercijalna banka Beograd | ebank.kombank.com | 3600 | 3604 |
| Erste banka Novi Sad | e-bank.erstebank.rs | 3600 | 3604 |
* EBU PORT is needed only when upgrading the application directly in Hal E-Bank
** All banks are listed at the given address except for the ones mentioned below
To test the connection with the bank server, you can use a connection checking program.
Run the program, click the “Test all ports” button, and wait for the test to complete. If the field next to the IP address turns green, the port is open. If the field turns red, the port is closed.
If you need assistance with opening the port, contact the person responsible for network maintenance on your computers.