In accordance with the “Law on electronic document, electronic identification and trust services in electronic business” (Official Gazette of the RS, No 94/2017 and 52/2021) and international recommendations and standards, Halcom BG CA issues qualified digital certificates.
Unique Master Citizen Number (JMBG) IN certificates
In accordance with the resulting legal changes, certificates are issued with and without a citizen number (JMBG), depending on the choice of the future owner, when filling out the forms. Certificates issued without citizen number contain the identity document number (identity card number for Serbian citizens or passport number for foreign citizens).
Certificates that do not contain citizen number (JMBG) are not suitable for work on certain state portals. All certificate profiles for legal entities are suitable for working with the electronic bank.
Instructions for ordering:
Prepare documentation for ordering a qualified electronic certificate:
- Fill out general order CA1 Q
- For each person for whom you request a certificate fill out request for person CA2 Q
- For each person for whom you request a certificate provide a copy of personal identification document (ID or passport)
- Copy of OP form with signature of representative person from compan
- If the legal entity is not registered in the Serbian Business Registers Agency (and it is not possible to access the data on the agency’s website), a photocopy of the decision on registration in the appropriate register is also required
Aforementioned documentation you need to deliver to our address Halcom a.d., Beogradska 39, 11000 Beograd.
After submitting the documentation to the specified address (in person or by mail), you will receive a proforma invoice to the e-mail address you specified in the CA1 Q form.
Please check your junk e-mail, as the invoice e-mail may be there.
If you order certificate through one of the commercial banks, you submit the documentation to the bank.
Within three working days after recording the payment and submitting complete and correct documentation, a certificate is created.
Taking over qualified electronic certificate
You can take over the certificate in one of two ways
a) at Halcom office or
b) by delivery to your preferred address.
If you decide to take over certificate personally at Halcom office, please be aware of the following:
- We guarantee a time of issuing no more than three working days from the moment of the recieving of the required documentation and your payment,
- After certificate issuing, you will be informed via e-mail,
- From the moment you receive confirmation e-mail, you can take over your certificate on working days from 8:30 a.m. to 4:30 p.m. at the Halcom office (Beogradska 39, III floor, Belgrade),
- The certificate can take over only the person for whom the certificate was issued with the identification document.
If you decide to have the certificate delivered to your desired address, be aware of the following:
- We guarantee a time of issuing no more than three working days from the moment of the recieving of the required documentation and your payment,
- After the issuing of the certificate, you will recieve an e-mail that the certificate has been issued and sent by courier
- You will receive a link to download the PIN and PUK code via e-mail
- In most cases, the time required for both shipments to arrive is between 2 and 5 working days (from the day the certificate is made). For this option, Halcom guarantees the production time, but not the delivery time of the certificate,
- Shipment will be delivered exclusively to the person for whom the certificate was created (the courier will refuse to deliver to another person regardless of the reason or authority that the other person has)