Cookie Policy
1. Website Cookie Policy
The Cookie Policy is shown at the web address support.halcom.com and thus, it is generally available and publicly published. The Website manager reserves the right to supplement or change the policy on the use of online cookies without prior consultation or approval from the individual.
The rules regarding the use of cookies and similar technologies for data storage or access to data stored on your computer or mobile device are governed by the Electronic Communications Act (ZEKom-2) and the EU General Data Protection Regulation (GDPR).
2. What Are Cookies?
Almost every modern website needs some basic information about visitors to function properly. It collects this data in the form of cookies – these are small text files stored on the computer of the user or visitor to the website. Cookies are designed in such a way that they allow the website to recognize the user, which is especially useful for repeated visits to the website, as they enable the recognization of the user and his preferences when he visits the website, and can also recognize the visitor when he visits another website. Cookies are always limited in time.
Cookies perform many different tasks that make your Internet experience easier and more interactive. They can be used, for example, to remember your settings on websites that you visit frequently, they can save your user identity, the contents of your shopping cart, etc. Therefore, they help you navigate among pages more efficiently. They also help ensure that the ads you see online are more relevant to you and tailored to your interests. Some of the information collected is designed to detect browsing patterns and approximate geographic locations and improve user experience.
3. How to Use Cookies on Our Website?
Our website uses different types of cookies.
- The first category is represented by essential cookies – these cookies are used by the website to ensure the operation of basic functionalities, such as navigation on the website, access to its protected parts etc. Without this group of cookies, the website does not work properly. As website manager, we have access and can read these cookies. They can remember, for example, whether you have already consent to the installation of cookies or not.
- The second category represents the so-called analytical cookies that are used to provide information about visitors’ interaction with the website. We use them exclusively for internal research on how we can improve the service we offer to our website users. These cookies simply evaluate how you interact with our website as an user but the data collected does not reveal your identity. These cookies are only installed if you consent to their installation.
- The third group of cookies are marketing cookies that are used to track visitors on websites. The purpose of these cookies is to display advertising messages that are relevant and attractive to the individual user and are therefore more valuable to publishers and advertisers. These cookies are only installed if you consent to their installation.
The entire set of cookies we use on the website can be seen in the table below.
Essential Cookies
| Name | Domain | Description | Duration | |
| cookieyes-consent | support.halcom.com | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. | 1 year | |
| pll_language | support.halcom.com | Polylang sets this cookie to remember the language the user selects when returning to the website and get the language information when unavailable in another way. | 1 year | |
| __wpdm_client | support.halcom.com | Technical cookie that synchronizes the website and the CMS. This is used to update the website. | session | |
Analytical Cookies
| Name | Domain | Description | Duration | |
| _ga_* | .halcom.com | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | |
| _ga | .halcom.com | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 4 days | |
Marketing Cookies
| Name | Domain | Description | Duration | |
| YSC | .youtube.com | Youtube sets this cookie to track the views of embedded videos on Youtube pages. | session | |
| VISITOR_INFO1_LIVE | .youtube.com | YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. | 5 months 27 days | |
| yt-remote-device-id | youtube.com | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. | session | |
| yt-remote-connected-devices | youtube.com | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. | session | |
| yt.innertube::requests | youtube.com | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. | session | |
| yt.innertube::nextId | youtube.com | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. | session | |
| VISITOR_PRIVACY_METADATA | .youtube.com | Description is currently not available. | 5 months 27 days | |
4. Third Party Cookies
Some of our websites may display content from external providers (e.g. YouTube, Facebook, Twitter). In order to view this third-party content, you must first accept their specific terms of service. This also includes their Cookie Policy, over which we have no control.
We use Google Analytics to obtain data related to website traffic (e.g. numbers of visitors, pages visited, time spent on the website by visitors). We may also use third-party cookies to help with market research, improve website functionality, and provide website support.
You can adjust your browser settings to block the use of third-party cookies. This may have an impact on the website functionality or parts of it. For more information on the applicable third-party cookie policies, please visit their websites:
5. How to Control Cookies and Their Use
If you wish to change the way your browser uses cookies, including blocking or deleting cookies from any website, you can do so by changing your browser settings.
Most browsers allow you to control the use of cookies through settings. For example, you can accept or reject all the cookies, or the browser will ask you every time when the browser wants to save a cookie. You can also delete saved cookies from your browser at any time. The process of deleting cookies from your browser depends on the browser you are using. If you want to find out how cookies can be removed from an individual browser, you can view the instructions via the website https://www.aboutcookies.org, where it is explained in detail how to control and delete cookies in most browsers.