The payment order has been created and sent to the bank using the Halcom Multipay web app but I can no longer see it in the Hal E-bank payment archive.

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Payment orders and packages created and sent from the Halcom MultiPay web app can only be seen in the Halcom MultiPay web app payment archive. Payment orders and packages created in Hal E-bank can be seen in both Hal E-bank payment archive and Halcom MultiPay web app payment archive.