TYPES OF CERTIFICATES

Halcom Certification Authority (Halcom CA) issues certificates for both legal entities and natural persons*. Both certificates can be used for document signing and state portals. The difference is that the certificate for legal entities can also be used for purposes of Halcom e-banking, whereas with the certificate for natural person, this is not possible.

• Note: Certificate for natural person can be used for the needs of legal entities

USAGE

Qualified certificate for legal entities you can use for:

• Hal E-Bank application for e-banking with 17 banks in Serbia
  (list of banks)
• Web SME solution (e-banking for small and medium enterprises)
• Digital documents signing
• Access to state portals

Qualified certificate for natural persons you can use for:

• Digital documents signing
• Access to state portals

Hal E-Bank/Personal is the single-user version of the program for companies where there is only one person authorised to access the electronic bank. The solution enables the use of multiple accounts and multiple banks in one application at the same time. This is an offline solution, internet connection is only required when sending orders and downloading transactions/statements and balance.

INSTALLATION INSTRUCTIONS

If your card is blocked, when incorrect PIN entered three times, the program will request the PUK code (you received it with the PIN code in the envelope or on your email).

If you cannot find the PUK code, the qualified certificate can be unblocked at the Halcom office (Beogradska 39, Belgrade). You can deliver the certificate by mail or in person – only certificate owner.

Nonqualified certificate cannot be unblocked without PUK code and if you cannot find it, you need to order a reissue of the certificate.

In order to determine if your certificate is qualified or nonqualified, follow instructions on this page.

Halcom certificate is valid for 3 years from the date of issue (date written on the front side of the smart card or white card provided with the USB key). Renewal/reissuing of the certificate can only be done for the same legal entity and same authorised person.

ONLINE RENEWAL – BEFORE THE CERTIFICATE EXPIRATION

At the time of certificate renewal, it is necessary that the existing smart card/USB key is connected to the computer so that webpage can retrieve the necessary data. Fill out the request for online certificate renewal.

With online renewal, you will get a new certificate that will be valid for the next three years, but you will use it with your existing smart card or USB key. On one smart card/USB key, online renewal is possible only once (after the expiration of the online renewed certificate, reissuing is only possibility)

When the certificate creation process is completed, a link to download the new certificate will be sent to your email. The renewed digital certificate has a validity period of 3 years, starting from the moment of renewal and not when the old certificate expires.

REISSUING – AFTER THE CERTIFICATE EXPIRATION

The request for certificate renewal can be submitted even after the expiration of validity, only by filling out the form and following the instructions.

When the process of the certificate issuance is complete, you will receive a new smart card/USB key. The validity of the reissued certificate starts from the moment of issuance, not from the expiration of the previous one.

FORMS OF CERTIFICATES

Qualified electronic certificates for legal entities are issued on a smart card and USB key, while a certificate for natural persons is issued only on a USB key.

SMART CARD READERS

Card readers are devices that connect a computer with a smart card and enable secure data exchange. Available readers for smart cards can be viewed and ordered by clicking on LINK or purchase them at any computer equipment store.

ORDERING

You can order a qualified certificate directly from Halcom or (for legal entities) through some of the banks where you have an account (you need to check with your bank to see if they provide this option).

You can submit a request for certificate issuance on the ordering page.
You need to select whether you want a certificate for a legal or natural person and click on the option ‘New user’. Selecting the certificate is not needed in this step. If your browser opens a “Select a certificate” window, click on “Cancel”.

PRICE LIST

Halcom certificates are valid for 3 years. All prices are expressed with VAT included.