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Home / Frequently asked questions ( Page 12 )

Frequently asked questions

How do I update the Halcom One app to a new version?

Reference num. 4393 Views: 1420

I entered the wrong PIN too many times and locked the Halcom MultiPay mobile app. How can I reactivate it?

Reference num. 4792 Views: 1413

Is my digital signature legally compliant with Halcom One app?

Reference num. 4389 Views: 1397

What are the requirements for using the Hal E-Bank?

Reference num. 1942 Views: 1395

Revocation of the qualified digital certificate

Reference num. 3353 Views: 1385

I accidentally deleted/overlooked/turned off the push notifications to sign the package. Where do I find the package for signing?

Reference num. 4732 Views: 1370

Order a digital certificate

Reference num. 3355 Views: 1365

The activation code has disappeared from the Halcom MultiPay user portal. How can I access a new code?

Reference num. 4726 Views: 1365

I have a new phone. How can I continue to use Halcom One on my new device?

Reference num. 4405 Views: 1364

On January 14, 2020, Microsoft discontinued support for Windows 7

Reference num. 3234 Views: 1363

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  • Frequently asked questions
    • Hal E-Bank/Personal
    • Hal E-Bank/Corporate
    • Halcom MultiPay
    • E-invoices
  • Digital certificates
    • Order
    • Renewal
    • Download Nexus Personal
  • About us
    • Who we are
    • Career
    • Contact
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