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Home / Frequently asked questions ( Page 12 )

Frequently asked questions

Why didn’t I receive the registration code?

Reference num. 4411 Views: 1506

How do I update the Halcom One app to a new version?

Reference num. 4393 Views: 1496

I entered the wrong PIN too many times and locked the Halcom MultiPay mobile app. How can I reactivate it?

Reference num. 4792 Views: 1488

Register of revoked digital certificates

Reference num. 3380 Views: 1479

Revocation of the qualified digital certificate

Reference num. 3353 Views: 1462

I have a new phone. How can I continue to use Halcom One on my new device?

Reference num. 4405 Views: 1448

Which card reader is required to use the ONE FOR ALL smart card? Where can we buy it?

Reference num. 1920 Views: 1444

I accidentally deleted/overlooked/turned off the push notifications to sign the package. Where do I find the package for signing?

Reference num. 4732 Views: 1442

Order a digital certificate

Reference num. 3355 Views: 1438

The activation code has disappeared from the Halcom MultiPay user portal. How can I access a new code?

Reference num. 4726 Views: 1435

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  • Frequently asked questions
    • Hal E-Bank/Personal
    • Hal E-Bank/Corporate
    • Halcom MultiPay
    • E-invoices
  • Digital certificates
    • Order
    • Renewal
    • Download Nexus Personal
  • About us
    • Who we are
    • Career
    • Contact
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