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Home / Frequently asked questions ( Page 12 )

Frequently asked questions

Why didn’t I receive the registration code?

Reference num. 4411 Views: 1309

I entered the wrong PIN too many times and locked the Halcom MultiPay mobile app. How can I reactivate it?

Reference num. 4792 Views: 1301

How do I update the Halcom One app to a new version?

Reference num. 4393 Views: 1300

Revocation of the qualified digital certificate

Reference num. 3353 Views: 1283

I accidentally deleted/overlooked/turned off the push notifications to sign the package. Where do I find the package for signing?

Reference num. 4732 Views: 1282

Safety of digital signing

Reference num. 2940 Views: 1270

The activation code has disappeared from the Halcom MultiPay user portal. How can I access a new code?

Reference num. 4726 Views: 1267

I have lost my mobile phone, how can I block the access to the Halcom MultiPay mobile app?

Reference num. 4734 Views: 1262

What are the requirements for using the Hal E-Bank?

Reference num. 1942 Views: 1262

I changed my phone number. How can I continue to use Halcom One?

Reference num. 4407 Views: 1262

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  • Frequently asked questions
    • Hal E-Bank/Personal
    • Hal E-Bank/Corporate
    • Halcom MultiPay
    • E-invoices
  • Digital certificates
    • Order
    • Renewal
    • Download Nexus Personal
  • About us
    • Who we are
    • Career
    • Contact
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