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Home / Frequently asked questions ( Page 14 )

Frequently asked questions

I have not received the registration code with the Halcom MultiPay mobile app activation.

Reference num. 4724 Views: 1345

I want to switch from the Hal E-Bank/Personal (single-user version) to the Hal E-Bank/Corporate (multiuser version)

Reference num. 2197 Views: 1339

The package requires a signatures of two signature categories. It is my co-worker’s turn. Can I sign before him?

Reference num. 4716 Views: 1337

I have lost or destroyed the mobile device I used to access the Halcom One certificate. What do I need to do to regain access on my new device?

Reference num. 4413 Views: 1307

When activating the Halcom MultiPay mobile app, I ordered the release of QDP in the cloud for the needs of the mobile app. How long is the QDP valid?

Reference num. 4722 Views: 1304

Can registration codes for the Halcom MultiPay mobile app expire?

Reference num. 4728 Views: 1295

The payment order has been created and sent to the bank using the Halcom Multipay web app but I can no longer see it in the Hal E-bank payment archive.

Reference num. 4708 Views: 1293

I forgot my PIN. What can I do?

Reference num. 4403 Views: 1289

I’m already a Hal E-Bank user. How do I join Halcom MultiPay?

Reference num. 4652 Views: 1277

On which devices does Halcom MultiPay work?

Reference num. 4718 Views: 1272

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  • Frequently asked questions
    • Hal E-Bank/Personal
    • Hal E-Bank/Corporate
    • Halcom MultiPay
    • E-invoices
  • Digital certificates
    • Order
    • Renewal
    • Download Nexus Personal
  • About us
    • Who we are
    • Career
    • Contact
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