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Home / Frequently asked questions ( Page 14 )

Frequently asked questions

How can the IBM DB2 database be upgraded/moved to a different server?

Reference num. 1975 Views: 1043

Why do I need an advanced digital certificate ONE FOR ALL and Hal E-Bank?

Reference num. 3362 Views: 1043

I have two certificates for two companies. I would like to have a separate mobile app for each company. Can I have multiple Halcom MultiPay mobile apps on the same device?

Reference num. 4730 Views: 1043

Can registration codes for the Halcom MultiPay mobile app expire?

Reference num. 4728 Views: 1038

I forgot my PIN. What can I do?

Reference num. 4403 Views: 1035

The payment order has been created and sent to the bank using the Halcom Multipay web app but I can no longer see it in the Hal E-bank payment archive.

Reference num. 4708 Views: 1029

Is my digital signature legally compliant with Halcom One app?

Reference num. 4389 Views: 1028

I’m already a Hal E-Bank user. How do I join Halcom MultiPay?

Reference num. 4652 Views: 1022

I have lost or destroyed the mobile device I used to access the Halcom One certificate. What do I need to do to regain access on my new device?

Reference num. 4413 Views: 1022

On which devices does Halcom MultiPay work?

Reference num. 4718 Views: 1020

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  • Frequently asked questions
    • Hal E-Bank/Personal
    • Hal E-Bank/Corporate
    • Halcom MultiPay
    • E-invoices
  • Digital certificates
    • Order
    • Renewal
    • Download Nexus Personal
  • About us
    • Who we are
    • Career
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