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Home / Frequently asked questions ( Page 14 )

Frequently asked questions

When activating the Halcom MultiPay mobile app, I ordered the release of QDP in the cloud for the needs of the mobile app. How long is the QDP valid?

Reference num. 4722 Views: 1022

The package requires a signatures of two signature categories. It is my co-worker’s turn. Can I sign before him?

Reference num. 4716 Views: 1021

I have two certificates for two companies. I would like to have a separate mobile app for each company. Can I have multiple Halcom MultiPay mobile apps on the same device?

Reference num. 4730 Views: 1020

I forgot my PIN. What can I do?

Reference num. 4403 Views: 1016

Can registration codes for the Halcom MultiPay mobile app expire?

Reference num. 4728 Views: 1015

The payment order has been created and sent to the bank using the Halcom Multipay web app but I can no longer see it in the Hal E-bank payment archive.

Reference num. 4708 Views: 1005

Is my digital signature legally compliant with Halcom One app?

Reference num. 4389 Views: 1001

On which devices does Halcom MultiPay work?

Reference num. 4718 Views: 1000

I’m already a Hal E-Bank user. How do I join Halcom MultiPay?

Reference num. 4652 Views: 998

I have lost or destroyed the mobile device I used to access the Halcom One certificate. What do I need to do to regain access on my new device?

Reference num. 4413 Views: 997

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  • Frequently asked questions
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